About The Consumer Law Office of Steve Hofer

Steve Hofer has been practicing consumer law in Indiana for more than 20 years. He is a former Indiana State Chairperson of the National Association of Consumer Advocates, a national organization of attorneys striving for fairness in the consumer marketplace. Contact me by phone at 317-662-4529 or via email at hoferlawindyATgmail.com. You can also leave a message through my website at www.hoferlawindy.com.

Thursday, July 2, 2026

Update On Hofer Hagan's efforts representing consumers in Solar Fraud Cases and my thoughts on the new breed of Solar Relief firms

 Our law firm has been representing consumers in solar system fraud cases since the solar firm Pink Energy filed bankruptcy in the fall of 2022, leaving thousands of consumers with large solar loans and systems that either didn't work or barely worked.  It took a while, but we have settled a number of cases for consumers successfully, we completed one long arbitration and we have others in process.  

In 2025, seemingly out of nowhere, a number of "Solar Relief" companies sprung up promising they can help people get out of solar contracts. A lot of these seemed to be connected to and maybe just extensions of existing timeshare relief firms.  A few of the companies are law firms that just shifted to a solar fraud focus.  Given the work that we have to do for a couple dozen solar fraud clients, I wish them a lot of luck with the thousands of cases some of them seem to be taking on.  If you are hiring a solar relief company, I suggest that you ask them if they are a law firm. If they are not a law firm, when they say they "have lawyers", those lawyers by law represent the relief firm. They don't represent you.  If it is a lawyer, they should at least be regulated by the state supreme court where the firm is located, and if you have a problem with the firm you can file a complaint in that state.  If it is not a law firm, if it turns out to be a scam, you may be out of luck.  

By the way, I'm not saying all non-law-firm solar relief companies are bad. They can provide value just by assisting you with sending out a cancellation letter and establishing a position where you are withholding payments under the FTC Holder Rule.  As a general rule though, they can't represent you in arbitration and absolutely can't represent you in court.  The rules regarding whether an out of state law firm can represent you in arbitration are not the same from state to state, and in some states the rules aren't even clear.  For this reason our office has decided to not represent any homeowners in states other than Indiana.  I'm not knocking these multistate law firms though. In many states there are NO LAWYERS TAKING SOLAR CASES IN THE ENTIRE STATE, so an attorney with solar case experience reaching out to solar victims in those states is a positive thing as I see it. Almost all these cases that go to any proceedings go to arbitration not court, and arbitrations are usually via phone or Zoom.  I am reserving my opinion about multistate solar relief law firms is not because I don't think they know their stuff, it is because the ones that I have seen are taking so many cases that I don't see how they can do a good job on all of them.  

If you are screening a solar relief firm, google them, check them out with Google Gemini, ChatGPT or Copilot AI, and ask about them in forums on Facebook etc.  Compare their fees.  Pretty much everybody has to charge some fee up front or they won't be in business long.  We find that every solar case takes at least 8 attorney hours up front.  Some firms may use trained paralegals for this, but trained paralegals don't work for peanuts either.  Most of the reputable firms do the same thing we do, they get some of their payment up front, and some of it is contingent on getting affirmative relief for the client.  If you think that an attorney should take a 100% contingency fee, I can tell you that that simply isn't realistic.  Any firm that took that approach simply be outlasted by the lenders.  They would simply refuse to settle until the law firm ran out of cash and went out of business.  Secondly, the lenders could offer the consumers loan relief that included nothing for attorney fees.  That puts huge pressure on both the attorney and the client. 

Have You been sued in Indiana by Velocity Investments LLC? You really should read this.

 Our office was recently called by two different people who were sued by Velocity Investments LLC. When multiple people call us having been sued by the same party, I look into it because it is a sign that that party is suing a lot more people.  That is absolutely the case with Velocity Investments.

When I looked at Indiana's court website, I found that Velocity Investments filed about  775 lawsuits from May 1 to July 2, 2026.  That's just in one medium-sized state.  According to Google Gemini, they operate in all 50 states. They have been busy beavers. In Indiana, Velocity usually uses the Cleveland, Ohio-based collection law firm Javitch Block LLC (formerly known as Javitch, Block & Rathbone, LLP).  Those folks at Javitch Block have been busy beavers.  

Thanks to the filed complaints being available online, I looked at a handful of the cases filed, and in all of the ones that I looked at the consumers that were sued have a reasonable defense.  In a lot of cases, these are assigned accounts without proof of assignment.  In the one case we are actively litigating we demanded proof of assignment in discovery, and Velocity failed to provide it.  In other cases the cases involve amounts that are impractical for plaintiffs to litigate through arbitration, yet they are covered by arbitration agreements.  It is often worthwhile to use their arbitration clauses against them.  Finally, in any consumer debt defense case, there is always a chance that the creditor will take less than the amount claimed, and even less than the amount owed, in exchange for quicker payment.

The bottom line is don't assume that there is nothing you can do when you are sued by Velocity Investments, LLC.  Contact our law firm, Hofer Hagan, LLP.  Go to our website, www.hoferhagan.com. You can also call at 317-349-0887 and leave a message for our consumer attorney, Michelle Alyea.  

Saturday, February 7, 2026

Lots of Solar Companies in Indiana have been building up complaints

 After more than three years of work we have finally been getting cases pushed through to conclusion helping Indiana customers of Power Home Solar/Pink Energy get out of fraudulent contracts, and out of oppressive loans.  While we have been getting results that matched our expectations, the process was longer and harder than we initially anticipated. Like most things though, the more you do it, the easier it becomes.  

We wanted to get a big picture of all the solar companies that were building up complaints in Indiana, so we did an Open Records Act request to the Indiana attorney general's office.  Keep in mind most people ripped off by companies of every type don't file formal complaints, and some formal complaints aren't meritorious, but looking at the list of solar complaints is still instructive.  

The Attorney General's office identified 73 solar complaints from 1/1/2019 until early January 2026.  Of those 30 involved Power Home Solar aka Pink Energy.  This was by far the largest share.  Number 2 was Modern Mill Solar with 7 complaints. Universal Solar Direct of Indiana had 5 complaints. Blue Raven Solar, Solar Mosaic, Next Level Solar, and Sun Power Solar all had 3 complaints. Nationwide Solar Installer Services LLC had 2 complaints and Suns OUt Solar Inc. had 2. There were a host of other providers with one complaint.  

So here is the rundown

Number 1 with a Bullet - the Runaway Complaint Leader with 30 complaints

Power Home Solar Inc. (aka Pink Energy


Number 2 - 7 Complaints

Modern Mill Solar


Number 3- 3 Complaints (tie) 

Blue Raven Solar

Solar Mosaic

Sun Power Solar

Next Level Solar USA


2 Complaints

Nationwide Solar Installer Services LLC

Suns Out Solar Inc.


Companies with 1 complaint:  Better than average?  

American Dream Solar and Window Inc. 

Sun Warrior

Shine On Solar LLC

Pro Terra Solar

Hightec Solar Inc.

Ohio Valley Solar

Posey Solar Inc.


Note that we also received from the Attorney General a separate list that was separated from the results above. I believe it was from a separate search on different criteria. My guess it included complaints that were not specifically linked to Solar contracts. It included complaints against

Go Green Education

G.E. Security

US. Solar Solutions

SOlar Energy/Solar Exxpress

Security Inc.

Home Solar

Blue Raven Solar

Renew solar - 5 complaints

Solar Strategies

Pro American Solar

Solar Energy


These complaints against Blue Raven and Renew Solar suggests that maybe these companies should have been higher in the master list.  

Some big companies are notably absent from this list: Sunrun and Sunnova.   This doesn't include solar lenders like GoodLeap (LoanPal), Sunlight Financial, Solar Mosaic, Dividend Finance, Technology Credit Union and Cross River Bank.  As a practical matter solar claims often have to be raised against the lenders. 


If you are looking for an Indiana attorney to help you with a problem relating to a residential solar system contract, I urge you to contact us at Hofer Hagan LLP.  As far as we can tell, we are the only law firm in Indiana that is actively representing consumers in solar contracts in an organized way.  Call us at (317) 349-0887 or fill out an inquiry at our website here.  https://www.hoferhagan.com/solar-energy-lawyer/