About The Consumer Law Office of Steve Hofer

Steve Hofer has been practicing consumer law in Indiana for more than 20 years. He is a former Indiana State Chairperson of the National Association of Consumer Advocates, a national organization of attorneys striving for fairness in the consumer marketplace. Contact me by phone at 317-662-4529 or via email at hoferlawindyATgmail.com. You can also leave a message through my website at www.hoferlawindy.com.

Monday, February 8, 2016

Do you have a Virgin Mobile Supreme Phone that is displaying an error message - "FTM" in a white box on the display? - Try this before a hard reset.

You may look on the web and read advice that you need to perform a hard reset and lose all the data on your phone - don't believe them.  Try this first: Remove the back cover of the phone, take out the battery for a few seconds, say 10, put back the battery, close the case and restart the phone. In my phone, it came up perfectly normal.  
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