About The Consumer Law Office of Steve Hofer

Steve Hofer has been practicing consumer law in Indiana for more than 20 years. He is a former Indiana State Chairperson of the National Association of Consumer Advocates, a national organization of attorneys striving for fairness in the consumer marketplace. Contact me by phone at 317-662-4529 or via email at hoferlawindyATgmail.com. You can also leave a message through my website at www.hoferlawindy.com.

Thursday, April 21, 2016

Windows 10 help - If you can't select text, drag and drop after updating Windows 10.

After a Windows Update, I had a problem in that I could not select text, cut, paste, drag & drop with either the touchpad or a mouse.  I looked on the web for a solution, and the tips were not helpful, including the top to update your driver.  More than one said that the change in touchpad response was due to the implementation of multi-finger gestures in Windows 10.  The problem was the touchpad wasn't responding to any multifinger gestures.  

Eventually I found one post that said, instead of "updating" my driver for my touchpad, I should roll it back to the previous driver.  I went into SETTINGS then MOUSE AND TOUCHPAD, and followed menues from  there until I found an option to ROLL BACK DRIVER.  I clicked that, restarted the machine, and everything worked fine.   BOTTOM LINE - IF YOUR TRACKPAD SUDDENLY DOESN"T WORK UNDER WINDOWS 10  - ROLL BACK YOUR DRIVER.
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