About The Consumer Law Office of Steve Hofer

Steve Hofer has been practicing consumer law in Indiana for more than 20 years. He is a former Indiana State Chairperson of the National Association of Consumer Advocates, a national organization of attorneys striving for fairness in the consumer marketplace. Contact me by phone at 317-662-4529 or via email at hoferlawindyATgmail.com. You can also leave a message through my website at www.hoferlawindy.com.
Showing posts with label KO Book. Show all posts
Showing posts with label KO Book. Show all posts

Sunday, March 24, 2019

"How do I get out of the KO book?"

"How do I get out of the KO book?" This is a question that I've been hearing over and over again. I am working on a set of strategies, and I think the answer is going to be different for different people. If you as an individual have been turned down for employment in the auto industry because of the KO book, or if you have been fired because of the KO book, please call me at 317-662-4529.

Tuesday, January 29, 2019

Get to know these alternate credit bureaus

Most adults in the United States are familiar with Equifax, Trans Union and Experian. These are the "Big 3" credit bureaus in the United States.  In the consumer law profession, we call credit bureaus "Credit Reporting Agencies", or CRAs for short, because that is the term used in the Fair Credit Reporting Act. 

Most people don't know that there are man more consumer reporting agencies other than the Big 3.  One of them, Innovis, is trying to catch up to the Big 3, and I have heard the term "Big 4" to include Innovis. 

Most of the alternate credit reporting agencies have a niche specialty, for example focusing on rent history as a tool for landlords to screen tenants.  Rental bureaus in clude Tenant Data Services and Corelogic Saferent.  Bureaus relating to acceptance of checks and screening for opening of bank accounts include Telecheck, Chexsystems and Certegy Credit Services. 

Linked Here is a table of alternative credit bureaus at Wallethub.com.  You should not consider this list to be exclusive though.

The most important thing to remember when dealing with special purpose credit bureaus is that, for the most part, they have to comply with all the laws and regulations concerning credit reporting that apply to the Big 3.  This means that you should be entitled to a free annual report upon request, you need to be notified when data from the bureau is used to deny you credit or insurance, or if you are charged more because of the data.  You have the right to dispute inaccurate information in your credit file, and the CRA has the duty to conduct a reasonable inquiry upon receiving a dispute.

You have special rights when it comes to reports used for employment screening ("investigative reports" under the FCRA).  These rights include the right to be told in advance and in writing that an investigative report will be done, and to be notified of your rights to dispute the results of the investigative report.  Prospective employers often violate these provisions.   Sometimes landlords commission what is in fact an investigative report. In these cases special procedures must be followed as well. 

Lately we have been investigating complaints from former auto dealers that information from a business database the "KO Book" has been used to screen them from jobs in the auto industry.  Our working theory is that to use the business database in this way violates the Fair Credit Reporting Act, and perhaps the database publisher and the prospective employer are liable for misuse of the information.  If you have been denied employment due to the KO Book, please contact me. 

Saturday, July 28, 2018

Have you been fired or denied employment due to the Auction Insurance Agency's "KO Book" (EKO system) ?

We are investigating use of the Auction Insurance Agency's "KO Book" , Which is now the Electronic KO Book. 

The KO book is used by auto auctions to determine creditworthiness of buyers.  When we did our initial investigation, we determined that in cases where the auction is qualifying the buyers as businesses, the KO book is likely legal because in that context it is not a consumer credit agency subject to the Fair Credit Reporting Act.

We are investigating complaints by individuals  had been involved with a failed dealership and later tries to seek work in the industry as an empoyee of another company who wants to buy vehicles at the auction.  Under the current system, these individuals may be listed in the KO book, with that information used to blacklist or keep the individual out of the auction as an agent of their employer. This effectively keeps these individuals from jobs as buyers. 

We have had two complaints relating to this practice.  If you have been denied employment or terminated as a buyer because of information in the KO book, please call my office at 317-662-4529. 

The information in this post came from multiple sources and is believed to be correcct if you believe any information in this post is factually incorrect, please contact my office. 

Thursday, June 1, 2017

What's all this fuss about the KO book that Auto Auctions use?

I'm trying to understand the "KO Book" that is used to exclude dealers from participation from auto acutions.  Who provides information? To whom is it provided? What information is provided?  Is there an electronic database involved? Is personal financial information included?  Please call me at 317-662-4529 or email me at hoferlawindyATgmail.com. Thanks.